A faulty escalator can present untenable problems on two fronts — if left on to be operational, it presents risk of injury for its users, and the longer it is turned off, the more exacerbated the problems are for foot traffic, and ultimately your bottom line.

AGI’s damage assessment service is well aware of the urgency in which a faulty escalator needs to be addressed, so our escalator inspection service team is always ready to assess your escalator as soon as possible.

A detailed analysis using non-destructive testing such close up photography or even 3D imaging can be used to inspect your escalator for faults such as:

  • Byproducts of a fire, e.g. soot, smoke, or fire extinguishment media
  • Water from flooding, e.g. water storage systems, flooding, pipe burst
  • Lightning
  • Mechanical failure
  • Electrical failure
  • Or a multitude of other causes


AGI’s escalator inspection team can then provide you advice on whether the faulty escalator can be repaired or needs to be replaced, and also provide you with an alternative proposal and quote to ensure you get the best price possible.

Beyond giving you the best analysis possible, AGI’s damage assessment services team’s goal is to ensure the downtime of your escalator is as short as possible, to mitigate loss of profits, and reduce client attrition where possible.