It is no exaggeration to say lifts are crucial components for mobility in a modern multi-story facility, and to have one breakdown is not just a problem for foot traffic, it creates a legitimate safety hazard, that may very well affect customer retention.

In the unfortunate event a lift does display signs of fault, AGI’s damage assessment services team will make it their priority to visit your site with the urgency required to ensure minimal downtime.

AGI lift inspection and damage assessment service uses non-destructive investigation techniques such as close-up photography and 3D modelling to diagnose any one of the follow cause for fault:

  • Lift overrun
  • Lightning damage
  • Fire and resulting byproducts, e.g. soot or smoke
  • Flooding and water damage
  • Mechanical failure
  • Electrical failure
  • Electronic failure
  • A combination of causes


Above all, AGI’s lift inspection and damage assessment service team’s aim is to ensure minimum equipment downtime, to keep foot traffic moving, and reduce any chance of customer downturn. If necessary, AGI can review third party contractor bids for any repairs or replacements to ensure the best price possible.

At the conclusion of AGI’s lift inspection, you will receive a comprehensive report that covers the cause (or causes) of the failure, liability assessments, as well as any applicable breaches of policy or warranty. That report will be entirely suitable for the highest scrutiny in a court of law.

For a real world case study of AGI’s lift inspection services (at SC Shopping Centre, Kuala Lumpur), click here.

To learn more about how AGI’s lift inspection and damage assessment services can diagnose, repair, and report on equipment faults.



A lift inspection is an assessment of the condition of a building’s passenger lift. A lift inspector will inspect the lift to verify that if it's working properly and safe for use. A lift inspection is typically carried out every month, but after any major alterations or repairs, an inspection should be completed immediately.

There are a few things to look for during a lift inspection. These include the following:

  • The safety of the electrical system, including safety system, wiring and cables.
  • Walkways should be kept clear so that there is enough space for people to move around safely.
  • Aesthetics and cleanliness of the lift.
  • It should also be properly maintained to ensure that it's working correctly and anyone riding in the lift will arrive at their destination without any problem.

A lift inspection and safety audit is the examination of your lift to ensure it operates safely for passengers. Generally, there will be a review of your current maintenance contract, an assessment of your current components, as well as an assessment of your lift's overall performance. If any undue damage or failure is found, there can be an audit undertaken to determine the cause or causes of said damage.

Some benefits of having a lift inspection performed are ensuring all current regulations are met, finding any faults with the lift equipment, identifying potential problems before they become serious issues, saving money by reducing wear on moving parts, and reducing the likelihood of accidents that could result in injuries or fatalities.

If you own a business with lifts, you must set up a routine maintenance schedule to reduce your risk of passenger injury. If your lift has just been serviced, you should have it inspected again after a month to ensure there are no problems. You should also have quarterly inspections.

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