Approved Group International


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Fire, broken down machines, electrical and motor vehicle failures can grind operations to a halt and cost businesses a lot of money.

When unfortunate incidents like these happen, companies would want to find the cause of the problem, fix it, and get compensated by their insurers as quickly as possible to resume operations.

On the other side of the coin, the insurer would also want to know the incident’s real cause to determine if it’s a genuine accident or a fraudulent claim.

Approved Group International (AGI) can help both businesses and insurers determine the real cause and suggest the best solution for both parties moving forward.

AGI Investigation Specializations

AGI has a combined forensic investigation experience of over 100 years and has built a name for getting to the bottom of things quickly with strict confidentiality and objectivity.

Our professional team consists of experienced and certified forensic scientists and engineers specially trained for commercial and industrial incidents, whose expert testimony is valid in court.

AGI’s forensic specialization:

Investigation Specialization

Benefit for Businesses

Benefit for Insurers

Fire & Explosion Investigation

Investigate how the fire or explosion started and how to avoid it in the future

Know if this is a genuine explosion/fire accident or a fraudulent claim

Mechanical, Electronic, Electrical, & Machine Failure Investigation

Investigate how a machine failed and how to avoid it in the future


Example: Get better staff to operate and maintain the machines, such as knowing when to service and use more lubricant and ensure that it is working in an ideal environment (not too damp, etc).

Know if this is a genuine failure or wear and tear.

Electrical Failure

Analyze how power plants and substations fail and how to prevent them from recurring.

Vehicle Damage & Accident Reconstruction

Analyze accidents and damage that happens after an accident to match what was said with what really happened.

AGI will use simulation software and investigate damage patterns to know if the claim is a genuine accident or a fraud claim.

How AGI Conducts Each Investigation

Fast: Onsite Within 24 Hours

A forensic investigation needs to document leads, 3D scan, interview witnesses, and gather evidence while they’re still fresh. So arriving on the scene as soon as possible is critical. AGI’s forensic team consists of:

  • Certified Fire and Explosion Investigators (CFEI – NAFI/IAFI – US)
  • Certified Fire Investigators (IAAI – US)
  • Chartered Chemists
  • Fellow of the Chartered Society of Forensic Sciences (FCSFS)
  • Fellow Royal Australian Chemical Institute (FRACI)
  • Fellow of the Institution of Fire Engineers (FIFireE)
  • Churchill Fellow – Arson Fire Investigation (US)
  • Registered as a Certified Fire Investigator with the National Board on Fire Service Professional Qualifications (US)
  • Marine Engineers, Mechanical Engineers, Electrical Engineers, Electronic Engineers, and Civil Engineers
  • COC Class 2 Marine Engineers

AGI’s professional team will reach any location within 24 hours.

Interview Witnesses: Establishing Context

The first order of business is for the forensic team to interview and document statements from as many witnesses as possible to establish a holistic picture of the incident.

Examination & Documentation: Scientifically Comb the Scene

AGI will ensure an objective, scientific and evidence-based investigation. Treating every case as if it will end up in court.

The AGI forensics team will meticulously comb the scene, photograph all evidence, and bring back physical evidence samples if it requires further laboratory analysis.

Laboratory Analysis: Science Will Reveal the Truth

Any physical evidence samples will be tested and analyzed at AGI’s ISO-compliant laboratories to get the most objective answer to what happened.

Communication: Keeping in Touch Until Final Report Delivery

During the investigation process, AGI will keep constant contact with involved parties for progress updates within 7 days of the investigation and present the final report within 30 days.

Extra: Future Prevention Recommendations

As a value-added service, AGI offers risk improvement recommendations to prevent the same loss from happening again in the future.

Get in Touch with AGI Hotline

Contact us via our 24-hour WhatsApp global hotline:

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Our mission is to provide scientific approach to forensic investigation, failure analysis and non-destructive testing; professional and economical disaster restoration.

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